I live in a small city with great pride in it's bus service. I don't have a lot of experience but it is probably very good service for such a small city. The problem with the system is also the reason the system is as good as it is.
Our small city is home to a very large University. Finances dictate (supposedly) that everything in town must revolve around and cater to the University. Buses (I looked it up, that's the plural for bus) go through campus more than anywhere else, and for longer periods of time. The buses to many of the shopping areas stop running before the stores close. So if you need to shop after work, or if you work the evening shift, you are out of luck. However if you are a student who has spent the night into the wee hours of the morning, at a local bar, there's a bus home for you.
More on this later.
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